All physical items returned within 30 days of delivery are eligible for a full refund. If the return is due to an error on our part (i.e. defective product or incorrect order, etc.) we will cover the cost of shipping. In this case, contact us with all order details and we will send you a pre-paid return label. Please send the product back unused and in re-sellable condition (or the condition in which it arrived at you).
All refunds will be processed within 1 week of receipt of the returned package. In most cases, it will be within one week depending on the reason for return.
You will be notified when your refund has been sent.
Returns Address: Sk8shop, Unit 2 Decourcy Centre, 11 Antrim Street Carrickfergus, BT38 7AG
If you need to exchange an item for another of a different size, colour etc. you must send the item unused within 30 days of delivery. Contact us with all order details before sending the item back to us. The item must be in re-sellable condition in order to be exchanged. We do not cover shipping costs on exchanges. Please put a note in the package saying what size, colour etc. you would like instead.
Please note, it is not guaranteed that we will have the size or color you are requesting. Include contact information, so that we have a way of reaching you in the case that we do not have what you are requesting.
Feel free to contact us with any questions or concerns.